PRIVACY STATEMENT
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
The security measures we use consist of, but are not limited to:
- Vulnerability Detection
- HTTP Strict Transport Security and related security headers
- TLS / SSL
- Recommended site hardening features
PRIVACY POLICY
This privacy policy sets out how we use and protect any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
What we collect and store
If you create an account:
- We will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
- We’ll also use cookies to keep track of basket contents while you’re browsing our site.
When you purchase from us:
We will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password.
We’ll use this information for purposes, such as, to:
- Send you information about your account and order.
- Respond to your requests, including refunds and complaints.
- Process payments and prevent fraud.
- Set up your account for our store.
- Comply with any legal obligations we have, such as calculating taxes.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 1 year for tax and accounting purposes.
This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who at Baby Proof SA has access to your personal information
ONLY the owner, Michelle Jacobs has access to the following:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
What is shared with third parties
We share information with third parties who help us provide delivery services to you; for example: The Courier Guy and Fastway Couriers.
Please see the The Courier Guy Privacy Policy and Fastway Privacy Policy for more details.
Payments
We accept payments through Snapscan and Payfast. When processing payments, some of your data will be passed to Payfast and Snapscan, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Payfast Privacy Policy and Snapscan Privacy Policy for more details.
Distribution of your personal information is strictly prohibited
We will not sell, distribute or lease your personal information to third parties. We guarantee that your personal information is safe.
Incorrect information provided
If you believe that any information we are holding for you is incorrect or incomplete, please write to or email us as soon as possible by clicking HERE. We will promptly correct any information found to be incorrect.
Links to external websites that contain useful information pertaining to childproofing
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
