SHIPPING INFORMATION

SHIPPING INFORMATION

We offer free shipping on all orders of R2500 and over and a flat fee of R85 (Gauteng) on orders R2500 or less, excluding international and bulk purchases. There is a flat fee of between R135 (Flyer/bag) R185 (1 Box) for areas not covered within this region (Gauteng).

*We do not ship or sell products internationally (outside of South Africa).

Tracking numbers are provided in the Shipment Confirmation email for all shipments so you know when to expect your delivery. The nominated delivery services typically deliver within 2-5 working days depending on your location. Delivery times may increase in peak periods such as the Christmas and New Year period.

BABY PROOF assumes no liability for orders shipped to incomplete or incorrect shipping addresses supplied by the customer. Any additional fees for such orders will be the responsibility of the customer.

Parcels will only be dispatched once payment reflects and has cleared in the bank account if paying by EFT or bank deposit.

BABY PROOF cannot be held liable for missing or damaged parcel in transit, or any delays caused by the post office or the couriers or any 3rd party.

If a package is refused upon delivery, the customer will be responsible for all shipping charges incurred for the return of the item. Charges will be applied to any refund due to refusal. This policy does not apply to any merchandise that is received defective or damaged.

All orders will only be dispatched once payment reflects in our bank account. Dispatch of parcels will be within 2-3 working days of receipt and clearance of payment. Products that are imported from international suppliers could take up to 6 weeks to be delivered. We will notify you on your purchase if stocks are sold out and will be shipped as soon as they become available.